MADRID—Biometric apps may be the next to catch fire
following the launch of the new iPhone 5S.
Fingerprint recognition is the main new feature in Apple’s
latest smartphone, the first digital device with a simple, reliable fingerprint
reader. This is used not only to unlock the phone, but also to authorize
purchases from Apple’s App, iTunes and e-book stores.
Electronic handwritten signature apps work a lot like that.
You write your signature on the touchscreen, using your finger or a pointer,
and the app authenticates it. This technology, already used by some
corporations to cut down on paperwork, is now making strides in the health care
and financial services.
Now, the No. 1 issue in everybody’s mind when such
technologies are discussed is security. This is especially the case after a
group of hackers earlier this week showed how to unlock an iPhone using an
image of a fingerprint instead of the real thing.
That isn’t great news for the industry, but not so bad as it
appears either, says Antonio Vila, formerly with Microsoft and one of the
founders of Smartaccess, a Spanish start-up that is looking to make a splash in
the e-signature business.
“Fingerprint technology has been around longer and there are
many levels of quality in sensors, it makes sense that it’s easier to crack for
hackers if they are not using a expensive technology,” Mr. Vila says.
E-signature apps typically use various ways to ensure proper
recognition, Mr. Vila adds. After all, the point isn’t that two signatures are
exactly the same—no mere human can perform that feat—but that the app
recognizes the way the user writes it, which would make the iPhone fingerprint
hack harder to replicate.
Even Smartaccess, a small company that is only looking to
hit €1 million ($1.3 million) worth of annual sales by 2014, has an expert
calligraphist in staff. As a way to show how seriously it takes the security
angle, the start-up uses an app at public events, which allows the public to
try and fool the software by forging the signatures of famous people, such as
Marilyn Monroe. There are prizes for the best forgers.
Smartaccess plans to make this app available at the Google
Play online store soon, Mr. Vila says.
Jon Perera, vice president of EchoSign—a bigger company that
was acquired by Adobe in 2011—calls security worries by potential users of
e-signatures “misguided” and notes that such apps provide security safeguards
that surpass ”anything possible with physical copies or fax transmissions.”
Generally speaking, the industry is succeeding in dispelling
concerns. Smartaccess estimates the global growth in the wider e-signature
market in 2011—the last year for which full data is available—was 48%.
The multifactor authentication market, where biometric
methods like fingerprinting and e-signatures compete or combine with older ones
such as passwords and PINs, is expected to grown well over 10% in coming years.
In the U.S., the country where biometric systems are most commonly used, some
10% of businesses already use electronic signatures, and EchoSign says this may
rise to 40% within two years.
Savings are the main reason for this. Softpro, a German firm,
sees savings of up to $15 a document processed, and others say the cost of
internal contract processing may be reduced by 50% to 75%, in part by
dramatically reducing the need for couriers.
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